Hunter-Jones, P., & Baron, S. (2014). Service and Service Systems: Provider Challenges and Directions in Unsettled Times. Business Expert Press.
Trích dẫn kiểu ChicagoHunter-Jones, Philippa, và Steve Baron. Service and Service Systems: Provider Challenges and Directions in Unsettled Times. Business Expert Press, 2014.
Trích dẫn MLAHunter-Jones, Philippa, và Steve Baron. Service and Service Systems: Provider Challenges and Directions in Unsettled Times. Business Expert Press, 2014.
Cảnh báo: Các trích dẫn này có thể không phải lúc nào cũng chính xác 100%.