Tanner, J. F. (2014). Dynamic Customer Strategy: Today’s CRM. Business Expert Press.
Chicago Style CitationTanner, John F. Dynamic Customer Strategy: Today’s CRM. Business Expert Press, 2014.
Cita MLATanner, John F. Dynamic Customer Strategy: Today’s CRM. Business Expert Press, 2014.
Atenció: Aquestes cites poden no estar 100% correctes.