Saperstein, J., & Hastings, H. (2014). Service Thinking: The Seven Principles to Discover Innovative Opportunities. Business Expert Press.
Trích dẫn kiểu ChicagoSaperstein, Jeff, và Hunter Hastings. Service Thinking: The Seven Principles to Discover Innovative Opportunities. Business Expert Press, 2014.
MLA引文Saperstein, Jeff, và Hunter Hastings. Service Thinking: The Seven Principles to Discover Innovative Opportunities. Business Expert Press, 2014.
警告:这些引文格式不一定是100%准确.