Saperstein, J., & Hastings, H. (2014). Service Thinking: The Seven Principles to Discover Innovative Opportunities. Business Expert Press.
Chicago-stil citatSaperstein, Jeff, och Hunter Hastings. Service Thinking: The Seven Principles to Discover Innovative Opportunities. Business Expert Press, 2014.
MLA-referensSaperstein, Jeff, och Hunter Hastings. Service Thinking: The Seven Principles to Discover Innovative Opportunities. Business Expert Press, 2014.
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