Saperstein, J., & Hastings, H. (2014). Service Thinking: The Seven Principles to Discover Innovative Opportunities. Business Expert Press.
Trích dẫn kiểu ChicagoSaperstein, Jeff, và Hunter Hastings. Service Thinking: The Seven Principles to Discover Innovative Opportunities. Business Expert Press, 2014.
MLA citiranjeSaperstein, Jeff, và Hunter Hastings. Service Thinking: The Seven Principles to Discover Innovative Opportunities. Business Expert Press, 2014.
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