Saperstein, J., & Hastings, H. (2014). Service Thinking: The Seven Principles to Discover Innovative Opportunities. Business Expert Press.
Chicago Style citaatSaperstein, Jeff, en Hunter Hastings. Service Thinking: The Seven Principles to Discover Innovative Opportunities. Business Expert Press, 2014.
MLA citatieSaperstein, Jeff, en Hunter Hastings. Service Thinking: The Seven Principles to Discover Innovative Opportunities. Business Expert Press, 2014.
Let op: Deze citaties zijn niet altijd 100% accuraat.