APA način citiranja

Whapples, D. (2015). Continual service improvement manager: Careers in IT service management. BCS, Learning & Development Ltd.

Čikaški stil citiranja

Whapples, David. Continual Service Improvement Manager: Careers in IT Service Management. BCS, Learning & Development Ltd, 2015.

MLA način citiranja

Whapples, David. Continual Service Improvement Manager: Careers in IT Service Management. BCS, Learning & Development Ltd, 2015.

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