Wheatcroft, P. (2014). Service desk and incident manager: Careers in IT service management. BCS, The Chartered Institute for IT.
Chicago-stil citatWheatcroft, Peter. Service Desk and Incident Manager: Careers in IT Service Management. BCS, The Chartered Institute for IT, 2014.
MLA-referensWheatcroft, Peter. Service Desk and Incident Manager: Careers in IT Service Management. BCS, The Chartered Institute for IT, 2014.
Varning: dessa hänvisningar är inte alltid fullständigt riktiga.