Turner, P., & Cadle, J. (2014). Business analysis techniques: 99 essential tools for success, second edition. BCS, Learning & Development Ltd.
Citação norma ChicagoTurner, Paul, e James Cadle. Business Analysis Techniques: 99 Essential Tools for Success, Second Edition. BCS, Learning & Development Ltd, 2014.
Citação norma MLATurner, Paul, e James Cadle. Business Analysis Techniques: 99 Essential Tools for Success, Second Edition. BCS, Learning & Development Ltd, 2014.
Nota: a formatação da citação pode não corresponder 100% ao definido pela respectiva norma.