Rudd, C. (2014). Problem manager: Careers in IT service management. BCS,The Chartered Institute for IT.
Trích dẫn kiểu ChicagoRudd, Colin. Problem Manager: Careers in IT Service Management. BCS,The Chartered Institute for IT, 2014.
MLA引文Rudd, Colin. Problem Manager: Careers in IT Service Management. BCS,The Chartered Institute for IT, 2014.
警告:这些引文格式不一定是100%准确.