Style de citation APA

Rudd, C. (2014). Problem manager: Careers in IT service management. BCS,The Chartered Institute for IT.

Style de citation Chicago

Rudd, Colin. Problem Manager: Careers in IT Service Management. BCS,The Chartered Institute for IT, 2014.

Style de citation MLA

Rudd, Colin. Problem Manager: Careers in IT Service Management. BCS,The Chartered Institute for IT, 2014.

Attention : ces citations peuvent ne pas être correctes à 100%.