Rudd, C. (2014). Problem manager: Careers in IT service management. BCS,The Chartered Institute for IT.
Stile di citazione ChicagoRudd, Colin. Problem Manager: Careers in IT Service Management. BCS,The Chartered Institute for IT, 2014.
Citazione MLARudd, Colin. Problem Manager: Careers in IT Service Management. BCS,The Chartered Institute for IT, 2014.
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