Cita APA

Hall, M. G. (2014). Problem management: An implementation guide for the real world. BCS,The Chartered Institute for IT.

Chicago Style Citation

Hall, Michael G. Problem Management: An Implementation Guide for the Real World. BCS,The Chartered Institute for IT, 2014.

Cita MLA

Hall, Michael G. Problem Management: An Implementation Guide for the Real World. BCS,The Chartered Institute for IT, 2014.