Citação norma APA

Lacy, S., & Norfolk, D. (2014). Configuration management: Expert guidance for IT service managers and practitioners, revised edition. BCS Learning & Development Ltd.

Citação norma Chicago

Lacy, Shirley, và David Norfolk. Configuration Management: Expert Guidance for IT Service Managers and Practitioners, Revised Edition. BCS Learning & Development Ltd, 2014.

Citação norma MLA

Lacy, Shirley, và David Norfolk. Configuration Management: Expert Guidance for IT Service Managers and Practitioners, Revised Edition. BCS Learning & Development Ltd, 2014.

Nota: a formatação da citação pode não corresponder 100% ao definido pela respectiva norma.