Lacy, S., & Norfolk, D. (2014). Configuration management: Expert guidance for IT service managers and practitioners, revised edition. BCS Learning & Development Ltd.
Style de citation ChicagoLacy, Shirley, et David Norfolk. Configuration Management: Expert Guidance for IT Service Managers and Practitioners, Revised Edition. BCS Learning & Development Ltd, 2014.
Style de citation MLALacy, Shirley, et David Norfolk. Configuration Management: Expert Guidance for IT Service Managers and Practitioners, Revised Edition. BCS Learning & Development Ltd, 2014.
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