Sansbury, J. (2014). Operational support and analysis: A guide for ITIL exam candidates. BCS Learning & Development Ltd.
Chicago Style CitationSansbury, John. Operational Support and Analysis: A Guide for ITIL Exam Candidates. BCS Learning & Development Ltd, 2014.
Cita MLASansbury, John. Operational Support and Analysis: A Guide for ITIL Exam Candidates. BCS Learning & Development Ltd, 2014.
Atenció: Aquestes cites poden no estar 100% correctes.