Sansbury, J. (2014). Operational support and analysis: A guide for ITIL exam candidates. BCS Learning & Development Ltd.
Chicago-stil citatSansbury, John. Operational Support and Analysis: A Guide for ITIL Exam Candidates. BCS Learning & Development Ltd, 2014.
MLA-referensSansbury, John. Operational Support and Analysis: A Guide for ITIL Exam Candidates. BCS Learning & Development Ltd, 2014.
Varning: dessa hänvisningar är inte alltid fullständigt riktiga.