APA Citation

Sansbury, J. (2014). Operational support and analysis: A guide for ITIL exam candidates. BCS Learning & Development Ltd.

Chicago Style Citation

Sansbury, John. Operational Support and Analysis: A Guide for ITIL Exam Candidates. BCS Learning & Development Ltd, 2014.

MLA Citation

Sansbury, John. Operational Support and Analysis: A Guide for ITIL Exam Candidates. BCS Learning & Development Ltd, 2014.

Warning: These citations may not always be 100% accurate.