Griffiths, R. (2014). Service offerings and agreements: A guide for ITIL exam candidates. BCS Learning & Development Ltd.
Stile di citazione ChicagoGriffiths, Richard. Service Offerings and Agreements: A Guide for ITIL Exam Candidates. BCS Learning & Development Ltd, 2014.
Citazione MLAGriffiths, Richard. Service Offerings and Agreements: A Guide for ITIL Exam Candidates. BCS Learning & Development Ltd, 2014.
Attenzione: Queste citazioni potrebbero non essere precise al 100%.