Tony, G., & Mear, N. (2012). IT Service Management Foundation Practice Questions: For ITIL® Foundation Exam Candidates - Second edition. British Computer Society.
Chicago-stil citatTony, Gannon, och Nigel Mear. IT Service Management Foundation Practice Questions: For ITIL® Foundation Exam Candidates - Second Edition. British Computer Society, 2012.
MLA-referensTony, Gannon, och Nigel Mear. IT Service Management Foundation Practice Questions: For ITIL® Foundation Exam Candidates - Second Edition. British Computer Society, 2012.
Varning: dessa hänvisningar är inte alltid fullständigt riktiga.