APA Citation

Brewster, E., & Lawes, A. (2012). IT service management: A guide for ITIL foundation exam candidates, second edition. British Computer Society.

Chicago Style Citation

Brewster, Ernest, and Aidan Lawes. IT Service Management: A Guide for ITIL Foundation Exam Candidates, Second Edition. British Computer Society, 2012.

MLA Citation

Brewster, Ernest, and Aidan Lawes. IT Service Management: A Guide for ITIL Foundation Exam Candidates, Second Edition. British Computer Society, 2012.

Warning: These citations may not always be 100% accurate.