Ould, M. A. (2005). Business process management: A rigorous approach. British Computer Society.
シカゴスタイル引用形Ould, Martyn A. Business Process Management: A Rigorous Approach. British Computer Society, 2005.
MLA引用形式Ould, Martyn A. Business Process Management: A Rigorous Approach. British Computer Society, 2005.
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