01070nam a2200193Ia 4500 TDMU_41285 210410s9999 xx 000 0 und d 895.9228403 Richards, David Business telephoning in praetice David Richards Hong KongThe Language Key Ltd 1994 176Pages Sách do giáo viên cung cấp; When we have to use English as a second language to communicate, we can easily be at a disadvantage in our conversations with native speakers. If we are aware of that disadvantage we may lack confidence and so provide the people we are conversing with an opportunity to control dialogue in a way that stops us from achieving the outcome we need.; AV291 English for telephoning Tiếng anh thương mại Kỹ năng gọi điện; English Business Telephoning in Practice http://lrc.tdmu.edu.vn/opac/search/detail.asp?aID=2&ID=41285 Trung tâm Học liệu Trường Đại học Thủ Dầu Một