rdf-syntax-grammar
mods:
  schema location: http://www.loc.gov/mods/v3 http://www.loc.gov/standards/mods/v3/mods-3-2.xsd
  title info:
    title: HBR everyday emotional intelligence
  title info:
    title: Harvard Business Review everyday emotional intelligence
  title info:
    title: Everyday emotional intelligence
  name:
    name part: Harvard Business School
    role:
      role term: creator
  type of resource: text
  origin info:
    place:
      place term: mau
    place:
      place term: Boston, Massachusetts
    publisher: Harvard Business Review Press
    date issued: 2017
    issuance: monographic
  language:
    language term: eng
  physical description:
    form: print
  abstract: According to research by Daniel Goleman, emotional intelligence has proved to be twice as important as other competencies such as technical skills and IQ in determining outstanding leadership. It is now one of the crucial criteria in hiring and promotion processes, performance evaluations, and professional development courses. And it's not innate--it's a skill that all of us can improve. With this double volume you'll get HBR's 10 Must Reads on Emotional Intelligence and the HBR Guide to Emotional Intelligence. That's 10 definitive HBR articles on emotional intelligence by Goleman and other leaders in the field, selected by our editors--paired with smart, focused advice from HBR experts about how to implement those ideas in your daily work life. With Everyday Emotional Intelligence, you'll learn how to: - Recognize your own EQ strengths and weaknesses - Regulate your emotions in tough situations - Manage difficult people - Build the social awareness of your team - Motivate yourself through ups and downs - Write forceful emails people won't misinterpret - Make better, less emotionally biased decisions - Help an employee develop emotional intelligence - Handle specific situations like crying at work, tense communications across different cultures, and making decisions without emotional bias
  table of contents: Section One. What is emotional intelligence?: Leading by feel: definitions and reflections from experts -- Do you lead with emotional intelligence?: quiz yourself / by Annie McKee -- Section Two. Self-awareness: understand your emotions, know your behaviors: You can't manage emotions without knowing what they really are: don't just try to ignore your negative feelings / by Art Markman -- A vocabulary for your emotions: get precise / by Susan David -- Are you sure you show respect?: no other leadership behavior has a bigger effect on employees / by Christine Porath -- Section Three. Manage your emotions: Make your emotions work for you: use them as data / by Susan David -- Defuse a challenging interaction: reframe negative thoughts and neutralize bad behavior -- Stay grounded in stressful moments: use your body to take a break from your mind's chatter / by Leah Weiss -- Recovering from an emotional outburst: you can't just apologize and move on / by Susan David -- Section Four. Everyday emotional intelligence: Writing resonant emails: human communication for the digital age / by Andrew Brodsky -- Running powerful meetings: use empathy to understand potential conflicts / by Annie McKee -- Giving difficult feedback: spark growth rather than frustration / by Monique Valcour -- Making smart decisions article summary: emotional tagging both helps and hinders our ability to choose / by Andrew Campbell, Jo Whitehead, and Sydney Finkelstein -- An emotional strategy for negotiations: how to avoid the pitfalls of anxiety and anger / by Alison Wood Brooks -- Working across cultures: it's harder to read others across borders / by Andy Molinsky -- Section Five. Dealing with difficult people: Make your enemies your allies: reverse a rivalry by building trust / by Brian Uzzi and Shannon Dunlap -- How to deal with a passive-aggressive colleague: cut to the underlying issues / by Amy Gallo -- What to do if you're a toxic handler: don't be a hero / by Sandra L. Robinson and Kira Schab…
  note: Harvard business School
  note: Tặng
  subject:
    topic: Emotional intelligence
  subject:
    topic: Psychology, Industrial
  subject:
    topic: Work
    topic: Psychological aspects
  classification: BF576 .H393 2017
  classification: 152.4 HBR200V
  identifier: 9781633694118
  identifier: 2017028941
  record info:
    record content source: MH/DLC
    record creation date: 170710
    record change date: 20190916080746.2
    record identifier: TVCDKTCT100812
    language of cataloging:
      language term: eng