Cita APA

Stratten, S. (2014). Unselling: The new customer experience. Hoboken: Wiley.

Citación estilo Chicago

Stratten, Scott. Unselling: The New Customer Experience. Hoboken: Wiley, 2014.

Cita MLA

Stratten, Scott. Unselling: The New Customer Experience. Hoboken: Wiley, 2014.