Stratten, S. (2014). Unselling: The new customer experience. Hoboken: Wiley.
シカゴスタイル引用形Stratten, Scott. Unselling: The New Customer Experience. Hoboken: Wiley, 2014.
MLA引用形式Stratten, Scott. Unselling: The New Customer Experience. Hoboken: Wiley, 2014.
警告: この引用は必ずしも正確ではありません.