APA引文

Kotter, J. P., & Cohen, D. S. (2012). The heart of change: Real-life stories of how people change their organizations. Boston, Mass.: Harvard Business Review Press.

Trích dẫn kiểu Chicago

Kotter, John P., và Dan S. Cohen. The Heart of Change: Real-life Stories of How People Change Their Organizations. Boston, Mass.: Harvard Business Review Press, 2012.

MLA引文

Kotter, John P., và Dan S. Cohen. The Heart of Change: Real-life Stories of How People Change Their Organizations. Boston, Mass.: Harvard Business Review Press, 2012.