01558cam a2200325 i 4500 TVCDKTCT105306 20190917151338.3 141201s2015 mau b 001 0 eng Thư viện Trường CĐ Kỹ Thuật Cao Thắng RG_1 #1 eb0 i1 2014046481 9781633690196 9781633690202 DLC eng DLCH rda DLC eng BF576 .H394 2015 152.4 HBRS 10 M521T Harvard Business School , HBR guide to emotional intelligence, Harvard Business School Boston, Massachusetts : Harvard Business Review Press, 2017 244 pages ; 21 cm. text rdacontent unmediated rdamedia volume rdacarrier HBR's 10 must reads series This guide will help you navigate these approaches you'll get better at: - Identifying and managing your own emotions. - Persuading and influencing others. - Dealing with difficult colleagues. Responding to stress productively. - Defusing tense conversations. - Using your feelings as data to help you make smarter decisions. - Avoiding emeotional pitfalls in a negotiation. - Reacting to tough situations with resilience. - Helping others on your team develop their emeotional intelligence. - Developing a strong emotional culture. Tặng Emotional intelligence. Work Psychological aspects. Kho Sách 100052497