rdf-syntax-grammar
mods:
  schema location: http://www.loc.gov/mods/v3 http://www.loc.gov/standards/mods/v3/mods-3-2.xsd
  title info:
    title: Doanh nghiệp dịch vụ ( Nguyên lý điều hành)
  name:
    name part: Christine Hope
    role:
      role term: creator
  name:
    name part: Alan Muhleman
  type of resource: text
  origin info:
    place:
      place term: H
    publisher: Nhà xuất bản Thống kê
    date issued: 2001
    issuance: monographic
  language:
    language term: vie
  physical description:
    extent: 541tr. ; 20,5cm
  abstract: Phần 1: Tổng quan các loại dịch vụ
  abstract: Chương 1: Vai trò dịch vụ trong nền kinh tế.
  abstract: Chương 2: Các đặc điểm mô hình dịch vụ.
  abstract: Phần 2: Các khía cạnh chiến lược
  abstract: Chương 3: Chiến lực trong lĩnh vực dịch vụ
  abstract: Chương 4: Các chiến lược chức năng
  abstract: Chương 5: Chiến lược hoạt động kinh doanh.
  abstract: Phần 3: Thiết kế dịch vụ
  abstract: Chương 6: Giao diện tiếp thị
  abstract: Chương 7: Xác định dịch vụ.
  abstract: Chương 8: Các thông số quy cách
  abstract: Phần 4: Những vấn đề giao nhận
  abstract: Chương 9: Quyết định về địa điểm
  abstract: Chương 10: Các hệ thống vận tải và phân phối
  abstract: Chương 11: Thiết kế và cải tiến quy trình.
  abstract: Chương 12: Quản lý và kế hoạch tài nguyên.
  abstract: Chương 13: Đo lường thành quả.
  abstract: Chương 14: Điều hành nhân sự.
  note: Christine Hope, Alan Muhleman
  subject:
    topic: Dịch vụ
  classification: 658.4 / D408NG-c
  record info:
    record creation date: 090908
    record change date: 20090908000000
    record identifier: TVCDKTCT11524