Authors. (2008). HBR Case Studies: Making Change Stick (Harvard Business Review Case Studies). U.S.A: Harvard Business Press.
Citação norma ChicagoAuthors. HBR Case Studies: Making Change Stick (Harvard Business Review Case Studies). U.S.A: Harvard Business Press, 2008.
Citação norma MLAAuthors. HBR Case Studies: Making Change Stick (Harvard Business Review Case Studies). U.S.A: Harvard Business Press, 2008.
Nota: a formatação da citação pode não corresponder 100% ao definido pela respectiva norma.