Heymann Jody. (1992). Profit at the Bottom of the Ladder: Creating Value by Investing in Your Workforce. Boston: Harvard Business Press.
Citação norma ChicagoHeymann Jody. Profit At the Bottom of the Ladder: Creating Value By Investing in Your Workforce. Boston: Harvard Business Press, 1992.
Citação norma MLAHeymann Jody. Profit At the Bottom of the Ladder: Creating Value By Investing in Your Workforce. Boston: Harvard Business Press, 1992.
Nota: a formatação da citação pode não corresponder 100% ao definido pela respectiva norma.