Robinnette Scott, Brand Claire, & Lenz Vicki. (2000). Emotion Marketing: The Hallmark Way of Winning Customers for Life. American: McGraw -Hill.
Trích dẫn kiểu ChicagoRobinnette Scott, Brand Claire, và Lenz Vicki. Emotion Marketing: The Hallmark Way of Winning Customers for Life. American: McGraw -Hill, 2000.
MLA引文Robinnette Scott, Brand Claire, và Lenz Vicki. Emotion Marketing: The Hallmark Way of Winning Customers for Life. American: McGraw -Hill, 2000.
警告:這些引文格式不一定是100%准確.