Citazione APA

Robinnette Scott, Brand Claire, & Lenz Vicki. (2000). Emotion Marketing: The Hallmark Way of Winning Customers for Life. American: McGraw -Hill.

Stile di citazione Chicago

Robinnette Scott, Brand Claire, e Lenz Vicki. Emotion Marketing: The Hallmark Way of Winning Customers for Life. American: McGraw -Hill, 2000.

Citazione MLA

Robinnette Scott, Brand Claire, e Lenz Vicki. Emotion Marketing: The Hallmark Way of Winning Customers for Life. American: McGraw -Hill, 2000.

Attenzione: Queste citazioni potrebbero non essere precise al 100%.