Thomas, B., & Tobe, J. (2013). Anticipate: Know what your customers need before they do. Hoboken, N.J.: John Wiley & Sons.
Chicago Stili AlıntıThomas, Bill, ve Jeff Tobe. Anticipate: Know What Your Customers Need Before They Do. Hoboken, N.J.: John Wiley & Sons, 2013.
MLA AlıntıThomas, Bill, ve Jeff Tobe. Anticipate: Know What Your Customers Need Before They Do. Hoboken, N.J.: John Wiley & Sons, 2013.
Uyarı: Bu alıntı herzaman %100 doğru olmayabilir..