Thomas, B., & Tobe, J. (2013). Anticipate: Know what your customers need before they do. Hoboken, N.J.: John Wiley & Sons.
Trích dẫn kiểu ChicagoThomas, Bill, và Jeff Tobe. Anticipate: Know What Your Customers Need Before They Do. Hoboken, N.J.: John Wiley & Sons, 2013.
Deismireacht MLAThomas, Bill, và Jeff Tobe. Anticipate: Know What Your Customers Need Before They Do. Hoboken, N.J.: John Wiley & Sons, 2013.
Rabhadh: D'fhéadfadh nach mbeadh na deismireachtaí seo 100% cruinn i gcónaí.