Thomas, B., & Tobe, J. (2013). Anticipate: Know what your customers need before they do. Hoboken, N.J.: John Wiley & Sons.
Styl ChicagoThomas, Bill, a Jeff Tobe. Anticipate: Know What Your Customers Need Before They Do. Hoboken, N.J.: John Wiley & Sons, 2013.
Citace podle MLAThomas, Bill, a Jeff Tobe. Anticipate: Know What Your Customers Need Before They Do. Hoboken, N.J.: John Wiley & Sons, 2013.
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