Thomas, B., & Tobe, J. (2013). Anticipate: Know what your customers need before they do. Hoboken, N.J.: John Wiley & Sons.
Trích dẫn kiểu ChicagoThomas, Bill, và Jeff Tobe. Anticipate: Know What Your Customers Need Before They Do. Hoboken, N.J.: John Wiley & Sons, 2013.
MLA引文Thomas, Bill, và Jeff Tobe. Anticipate: Know What Your Customers Need Before They Do. Hoboken, N.J.: John Wiley & Sons, 2013.
警告：這些引文格式不一定是100％准確.