Holtzclaw, E. V. (2013). Laddering: Unlocking the potential of consumer behavior. Hoboken, New Jersey: John Wiley & Sons, Inc..
Trích dẫn kiểu ChicagoHoltzclaw, Eric V. Laddering: Unlocking the Potential of Consumer Behavior. Hoboken, New Jersey: John Wiley & Sons, Inc., 2013.
Deismireacht MLAHoltzclaw, Eric V. Laddering: Unlocking the Potential of Consumer Behavior. Hoboken, New Jersey: John Wiley & Sons, Inc., 2013.
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