01458cam a22003134a 4500 TVCDKTCT83989 20160523142839.0 120308s2012 nju 000 0 eng Thư viện Trường CĐ Kỹ Thuật Cao Thắng RG_1 #1 eb0 2012009220 9781118315224 (cloth) DLC DLC DLC pcc HF5415.55 .S757 2012 658.8 TH200B Stratten, Scott. The book of business awesome : how engaging your customers and employees can make your business thrive / Scott Stratten. Book of business unawesome : the cost of not listening, engaging, or being great at what you do Hoboken, N.J. : John Wiley & Sons, c2012. ix, 123, 127 p. ; 24 cm. The book of business unawesome on inverted pages. How one man changed a billion-dollar brand -- Marketing is a verb -- Remarry your current customers -- The sun rises online. Customer relations. Management. Relationship marketing. 7 cbc orignew 1 ecip 20 y-gencatlg acquire 2 shelf copies policy default xj15 2012-03-08 xj15 2012-03-08 (telework) xj15 2012-03-08 to Dewey rd05 2012-03-08 xe13 2012-11-01 2 copies rec'd., to CIP ver. re13 2012-11-13 Copy 1 Barcode 00326415091 to Calm