Citação norma APA

Michelli, J. A. (2014). Leading the Starbucks way: 5 principles for connecting with your customers, your products and your people. New York: McGraw-Hill Education.

Citação norma Chicago

Michelli, Joseph A. Leading the Starbucks Way: 5 Principles for Connecting With Your Customers, Your Products and Your People. New York: McGraw-Hill Education, 2014.

Citação norma MLA

Michelli, Joseph A. Leading the Starbucks Way: 5 Principles for Connecting With Your Customers, Your Products and Your People. New York: McGraw-Hill Education, 2014.

Nota: a formatação da citação pode não corresponder 100% ao definido pela respectiva norma.