01523cam a2200373 i 4500 TVCDKTCT86189 20160907153025.8 130422s2014 nyua 000 0 eng Thư viện Trường CĐ Kỹ Thuật Cao Thắng RG_1 #1 eb0 2013015527 0071801251 (alk. paper) 9780071801256 (alk. paper) DLC eng DLC rda DLC pcc n-us--- HD9199.U54 S7357 2014 658.4 L201D Michelli, Joseph A., 1960- Leading the Starbucks way : 5 principles for connecting with your customers, your products and your people / by Joseph Michelli. New York : McGraw-Hill Education, [2014] xi, 286 pages : illustrations ; 23 cm text rdacontent unmediated rdamedia volume rdacarrier Includes bibliographical references (pages 259-278) and index. Starbucks Coffee Company Management. Corporate culture. Customer relations. Product management. Success in business. 7 cbc orignew 1 ecip 20 y-gencatlg acquire 1 shelf copies policy default xj15 2013-04-22 xj15 2013-04-22 (telework) xj15 2013-04-22 to Dewey rd05 2013-04-22 xn09 2014-04-09 1 copy rec'd., to CIP ver. rf10 2014-04-15 CIP ver. telework to CALM