Barnes, R. A., & Kelleher, B. (2015). Customer experience for dummies. Hoboken, NJ: John Wiley & Sons, Inc..
Trích dẫn kiểu ChicagoBarnes, Roy A.,, và Bob Kelleher. Customer Experience for Dummies. Hoboken, NJ: John Wiley & Sons, Inc., 2015.
MLA引文Barnes, Roy A.,, và Bob Kelleher. Customer Experience for Dummies. Hoboken, NJ: John Wiley & Sons, Inc., 2015.
警告:這些引文格式不一定是100%准確.