Yang Kai. (2005). Design for six sigma for service. American: McGraw -Hill.
Style de citation ChicagoYang Kai. Design for Six Sigma for Service. American: McGraw -Hill, 2005.
Style de citation MLAYang Kai. Design for Six Sigma for Service. American: McGraw -Hill, 2005.
Attention : ces citations peuvent ne pas être correctes à 100%.