01336nam a2200253Ia 4500 TVU_12317 210423s9999 xx 000 0 und d 0195102045 9780195102048 eng 658 A109 Organizational learning capability Arthur K. Yeung ... [et al.] New YorK Oxford University Press 1999 viii, 219 p. ill. 25 cm Organizational learning capability is the capacity to generate and generalize ideas with impact. Managers generate new ideas in four basic ways: experimentation, in which organizations learn by trying many new products and processes; continuous improvement, in which they learn by constantly improving what they have done before and mastering each step in a process before moving on to other processes; knowledge acquisition, in which they learn by encouraging individuals and teams to acquire new knowledge continuously; and benchmarking, in which they learn by studying how other groups do things and trying to adapt their techniques. Each learning types leads to different performance consequences. Organizational learning Arthur K. Yeung Trung tâm Học liệu Trường Đại học Trà Vinh