01802nam a2200277Ia 4500 TVU_12821 210423s9999 xx 000 0 und d 0195170741 9780195170740 eng 153.6 S109 Sarah, Trenholm Interpersonal communication Sarah Trenholm, Arthur Jensen New York Oxford University Press 2003 434 p. ill 24cm Includes bibliographical references and index Interpersonal Communication, by Sarah Trenholm and Arthur Jensen, interweaves current research and theory with the skills needed to communicate effectively in today's complex and diverse "global village." This bestseller explains the principles and theoretical underpinnings of interpersonal communication while enriching readers' everyday interactions with new interpersonal skills. The authors' five-point model of communication competence focuses on the keys to becoming a better communicator. Introduced in the first chapter and employed throughout the book, this useful model emphasizes how communication constructs relationships and how relationships in turn encourage or constrain communication practices. Every chapter contains fascinating applications of communication practices. Drawn from anthropology, ethnology, history, psychology, and popular culture, these applications illustrate how the information and skills needed for effective interpersonal communication can enrich people's enjoyment of most of life's activities Interpersonal communication; Thought and thinking; Emotions Sarah Trenholm; Arthur Jensen Trung tâm Học liệu Trường Đại học Trà Vinh