rdf-syntax-grammar
mods:
  schema location: http://www.loc.gov/mods/v3 http://www.loc.gov/standards/mods/v3/mods-3-2.xsd
  title info:
    title: Management
  title info:
    sub title: meeting and exceeding customer expectations
  title info: title
  name:
    name part: Plunkett, Warren R.
    role:
      role term: creator
  name:
    name part: Warren R. Plunkett; Raymond F. Attner; Gemmy S. Allen
  type of resource: text
  origin info:
    place:
      place term: xx
    place:
      place term: Mason, OH
    publisher: Thomson/Southwestern
    date issued: 2008
    date issued: 9999
    issuance: monographic
  language:
    language term: und
  language:
    language term: eng
  physical description:
    form: print
    extent: xxix, 704 tr.
    extent: ill.
    extent: 27 cm
  abstract: MANAGEMENT: MEETING AND EXCEEDING CUSTOMER EXPECTATIONS, Ninth Edition is a comprehensive survey of the principles and practices of management as they are being applied around the world. The content and features are structured to reinforce two continuing themes that are woven into the chapters' narratives: 1) the never-ending effort by managers and organizations to meet or exceed customer needs, and 2) the need of organizations and their people to be guided by effective leadership
  note: Warren R. Plunkett, Raymond F. Attner, Gemmy S. Allen
  subject:
    topic: Management
  classification: 658.4
  classification: W109
  identifier: 0324536852
  identifier: 9780324536850
  record info:
    record creation date: 210423
    record identifier: TVU_15325