01279nam a2200265Ia 4500 TVU_15964 210423s9999 xx 000 0 und d 830415300 eng 158.3 S435 Chang, Scott Chang Basic Interviewing Skills : A Workbook for Practitioners Scott Chang Chang, Valerie Nash Chicago Thomson Brooks/Cole 1999 122 p. ill. 27 cm This workbook helps students develop essential interviewing skills such as communicating involvement, listening actively, reflecting, using open- and close-ended questioning, exploring basic information, seeking clarification, setting goals and contracting, and expressing warmth, respect, genuineness, and empathy. It is designed to be used in a collaborative classroom setting with students working in groups of three, with one member representing the client, one member representing the practitioner, and the last representing the peer supervisor. It emphasizes immediate feedback and self-evaluation Interviewing Scott Chang Chang; Valerie Nash Trung tâm Học liệu Trường Đại học Trà Vinh