APA način citiranja

Agency for Instructional Technology,South-Western Educational Publishing, & Agency for Instructional Technology and South-Western Educational Publishing. Communicating With Customers: Learner's Guide. Cincinnati, Ohio: South-Western.

Čikaški stil citiranja

Agency for Instructional Technology,South-Western Educational Publishing, i Agency for Instructional Technology and South-Western Educational Publishing. Communicating With Customers: Learner's Guide. Cincinnati, Ohio: South-Western.

MLA način citiranja

Agency for Instructional Technology,South-Western Educational Publishing, i Agency for Instructional Technology and South-Western Educational Publishing. Communicating With Customers: Learner's Guide. Cincinnati, Ohio: South-Western.