Citação norma APA

Agency for Instructional Technology,South-Western Educational Publishing, & Agency for Instructional Technology and South-Western Educational Publishing. Communicating With Customers: Learner's Guide. Cincinnati, Ohio: South-Western.

Citação norma Chicago

Agency for Instructional Technology,South-Western Educational Publishing, và Agency for Instructional Technology and South-Western Educational Publishing. Communicating With Customers: Learner's Guide. Cincinnati, Ohio: South-Western.

Citação norma MLA

Agency for Instructional Technology,South-Western Educational Publishing, và Agency for Instructional Technology and South-Western Educational Publishing. Communicating With Customers: Learner's Guide. Cincinnati, Ohio: South-Western.

Nota: a formatação da citação pode não corresponder 100% ao definido pela respectiva norma.