00960nam a2200265Ia 4500 TVU_16620 210423s9999 xx 000 0 und d 0538636041 9780538636049 eng 658.812 C429 Communicating With Customers Learner's Guide Agency for Instructional Technology and South-Western Educational Publishing Cincinnati, Ohio South-Western 152 p. ill. 28 cm First impressions, Reading nonverbal messages, Know your customers, Know your company... Customer services; Customer relations; Business communication Agency for Instructional Technology and South-Western Educational Publishing Agency for Instructional Technology,South-Western Educational Publishing Trung tâm Học liệu Trường Đại học Trà Vinh