01376nam a2200265Ia 4500 TVU_19981 210423s9999 xx 000 0 und d 1587990636 9781587990632 eng 387.7068 M312 Mintzberg, Henry Why I hate flying tales for the tormented traveller Henry Mintzberg New York Texere 2001 xiv, 141 p. 18 cm As all travelers know, flying is no simple matter. There are the horrors of the check-in to be negotiated, the uneven struggle to squash your hand luggage into the overhead locker and the constant fight with your neighbor over ownership of the armrest. Add to that the question of the food, the immigration queues and waiting for your luggage to appear and we can all see that something isnÂ't quite right. So when one of the worldÂ's leading management gurus Â- Henry Mintzberg Â- decides to scrutinize the managment practices of the airlines and airports from his personal experience, it is worth taking notice. And when he does it in a highly amusing manner; it is worth reading Air travel; Aeronautics; Commercial; Aeronautics; Commercial Henry Mintzberg Trung tâm Học liệu Trường Đại học Trà Vinh