00998nam a2200265Ia 4500 TVU_22949 210423s9999 xx 000 0 und d 1422179710 9781422179710 eng 658.406 K877 Kotter, John P. A John P. Kotter Boston, Mass. Harvard Business Press 2008 xii, 196 p. ill. 22 cm Most organizational change initiatives fail spectacularly (at worst) or deliver lukewarm results (at best). In his international bestseller Leading Change, John Kotter revealed why change is so hard, and provided an actionable, eight-step process for implementing successful transformations. The book became the change bible for managers worldwide Organizational change; Organization; Leadership John P. Kotter Trung tâm Học liệu Trường Đại học Trà Vinh