Pande, P. S., & Peter S. Pande; Robert P. Neuman; and Roland R. Cavanagh. THE SIX SIGMA WAY: How to Maximize the Impact of Your Change and Improvement Efforts. New York: McGraw-Hill Education.

Pande, Peter S., và Peter S. Pande; Robert P. Neuman; and Roland R. Cavanagh. THE SIX SIGMA WAY: How to Maximize the Impact of Your Change and Improvement Efforts. New York: McGraw-Hill Education.

Pande, Peter S., và Peter S. Pande; Robert P. Neuman; and Roland R. Cavanagh. THE SIX SIGMA WAY: How to Maximize the Impact of Your Change and Improvement Efforts. New York: McGraw-Hill Education.