Michelli, J. A., & by Joseph Michelli. Leading the Starbucks way: 5 principles for connecting with your customers, your products and your people. New York: McGraw-Hill Education.
Trích dẫn kiểu ChicagoMichelli, Joseph A., và by Joseph Michelli. Leading the Starbucks Way: 5 Principles for Connecting With Your Customers, Your Products and Your People. New York: McGraw-Hill Education.
MLA引文Michelli, Joseph A., và by Joseph Michelli. Leading the Starbucks Way: 5 Principles for Connecting With Your Customers, Your Products and Your People. New York: McGraw-Hill Education.
警告:這些引文格式不一定是100%准確.