APA aipamena

Michelli, J. A., & by Joseph Michelli. Leading the Starbucks way: 5 principles for connecting with your customers, your products and your people. New York: McGraw-Hill Education.

Chicago Style aipamena

Michelli, Joseph A., và by Joseph Michelli. Leading the Starbucks Way: 5 Principles for Connecting With Your Customers, Your Products and Your People. New York: McGraw-Hill Education.

MLA aipamena

Michelli, Joseph A., và by Joseph Michelli. Leading the Starbucks Way: 5 Principles for Connecting With Your Customers, Your Products and Your People. New York: McGraw-Hill Education.