Michelli, J. A., & by Joseph Michelli. Leading the Starbucks way: 5 principles for connecting with your customers, your products and your people. New York: McGraw-Hill Education.
Trích dẫn kiểu ChicagoMichelli, Joseph A., và by Joseph Michelli. Leading the Starbucks Way: 5 Principles for Connecting With Your Customers, Your Products and Your People. New York: McGraw-Hill Education.
ציטוט MLAMichelli, Joseph A., và by Joseph Michelli. Leading the Starbucks Way: 5 Principles for Connecting With Your Customers, Your Products and Your People. New York: McGraw-Hill Education.
אזהרה: ציטוטים אלה לעיתים לא מדויקים ב 100%.