Michelli, J. A., & by Joseph Michelli. Leading the Starbucks way: 5 principles for connecting with your customers, your products and your people. New York: McGraw-Hill Education.
Dyfyniad Arddull ChicagoMichelli, Joseph A., và by Joseph Michelli. Leading the Starbucks Way: 5 Principles for Connecting With Your Customers, Your Products and Your People. New York: McGraw-Hill Education.
Dyfyniad MLAMichelli, Joseph A., và by Joseph Michelli. Leading the Starbucks Way: 5 Principles for Connecting With Your Customers, Your Products and Your People. New York: McGraw-Hill Education.
Rhybudd: Mae'n bosib nad yw'r dyfyniadau hyn bob amser yn 100% cywir.