APA引用形式

(2016). Difficult conversations: Craft a clear message, manage emotions, focus on a solution. Boston: Harvard Business Review Press.

シカゴスタイル引用形

Difficult Conversations: Craft a Clear Message, Manage Emotions, Focus On a Solution. Boston: Harvard Business Review Press, 2016.

MLA引用形式

Difficult Conversations: Craft a Clear Message, Manage Emotions, Focus On a Solution. Boston: Harvard Business Review Press, 2016.