including; Daniel Goleman; Annie Mckee; Shawn Achor. (2017). Everyday emotional intelligence: Big ideas and practical advice on how to be human at work. Boston, Massachusetts: Harvard Business Review Press.
Citação norma Chicagoincluding; Daniel Goleman; Annie Mckee; Shawn Achor. Everyday Emotional Intelligence: Big Ideas and Practical Advice On How to Be Human At Work. Boston, Massachusetts: Harvard Business Review Press, 2017.
Citação norma MLAincluding; Daniel Goleman; Annie Mckee; Shawn Achor. Everyday Emotional Intelligence: Big Ideas and Practical Advice On How to Be Human At Work. Boston, Massachusetts: Harvard Business Review Press, 2017.
Nota: a formatação da citação pode não corresponder 100% ao definido pela respectiva norma.