Heifetz, R. A., & Ronald Heifetz; Alexander Grashow; Marty Linsky. The: Tools and tactics for changing your organization and the world. Boston, Mass: Harvard Business Press.
Citação norma ChicagoHeifetz, Ronald A., và Ronald Heifetz; Alexander Grashow; Marty Linsky. The: Tools and Tactics for Changing Your Organization and the World. Boston, Mass: Harvard Business Press.
Citação norma MLAHeifetz, Ronald A., và Ronald Heifetz; Alexander Grashow; Marty Linsky. The: Tools and Tactics for Changing Your Organization and the World. Boston, Mass: Harvard Business Press.
Nota: a formatação da citação pode não corresponder 100% ao definido pela respectiva norma.