Frei, F., & Frances Frei; Anne Morriss. Uncommon service: How to win by putting customers at the core of your business. Boston, Mass: Harvard Business Review Press.
Styl cytowania ChicagoFrei, Frances, i Frances Frei; Anne Morriss. Uncommon Service: How to Win By Putting Customers At the Core of Your Business. Boston, Mass: Harvard Business Review Press.
Styl cytowania MLAFrei, Frances, i Frances Frei; Anne Morriss. Uncommon Service: How to Win By Putting Customers At the Core of Your Business. Boston, Mass: Harvard Business Review Press.
Uwaga: Te cytaty mogą odróżniać się od wytycznej twojego fakultetu..