01700nam a2200277Ia 4500 TVU_32957 210423s9999 xx 000 0 und d 1633692353 9781633692350 eng 153.852 H197 Halvorson, Heidi Grant- Reinforcements how to get people to help you Heidi Grant Boston, Massachusetts Harvard Business Review Press 2018 200 p. 22 cm Includes bibliographical references (pages 179-187) and index We all need help--especially in today's uber-collaborative workplaces. Here's the good news: humans are naturally wired to want to help each other. Now here's the bad: asking for help makes most of us wildly uncomfortable. As a result, we do a poor job of calling in the reinforcements we need, leaving confused or even offended colleagues in our wake. This pragmatic book explains the research on what psychologists call social intelligence. To elicit helpful behavior from their colleagues, you need to do two things: 1) Remove the obstacles that stand in the way of them helping you; 2) Trigger one or more of the motivations that make people want to help. Whether you're a first-time manager or a seasoned leader, getting people to do things for you is what management is. This book will help you do so, and do it in a way that leaves your helpers feeling good about pitching in Help-seeking behavior; Persuasion (Psychology); Interpersonal communication; Management Heidi Grant Trung tâm Học liệu Trường Đại học Trà Vinh