01165nam a2200265Ia 4500 TVU_9191 210423s9999 xx 000 0 und d 0071473653 9780071473651 eng 658 N551 Newman, Jerry M. My secret life on the McJob Lessons from behind the counter guaranteed to supersize any management style Jerry M. Newman New York McGraw-Hill 2007 203 p. 24 cm And what he found was illuminating. Jerry Newman, a college professor who has taught business courses for nearly 30 years, went undercover as a bottom-rung worker for the biggest names in fast food, including McDonald's and Burger King. Newman found that fast-food chains were the perfect petri dishes for covert research: High-pressure, high-volume businesses with high-employee turnover. The pecking order was also crystal clear, from fry cook all the way up to store manager Management Jerry M. Newman Trung tâm Học liệu Trường Đại học Trà Vinh