Gerhard Gschwandtner. (2007). The psychology of sales success: Learn to think like your customer to close every sale. New York: McGraw-Hill.
Citação norma ChicagoGerhard Gschwandtner. The Psychology of Sales Success: Learn to Think Like Your Customer to Close Every Sale. New York: McGraw-Hill, 2007.
Citação norma MLAGerhard Gschwandtner. The Psychology of Sales Success: Learn to Think Like Your Customer to Close Every Sale. New York: McGraw-Hill, 2007.
Nota: a formatação da citação pode não corresponder 100% ao definido pela respectiva norma.